FAQ

❓Frequently Asked Questions – The Rooted Standard

1. Where do you ship from?

We ship from partner fulfillment centers in the U.S. and internationally, depending on your location. All orders are made on demand to reduce waste and ensure quality.

2. How long will my order take to arrive?

Most orders are processed within 2–5 business days. Delivery times vary:

  • 🇺🇸 U.S. orders: 5–10 business days

  • 🌍 International orders: 10–20 business days

You’ll receive a tracking link via email once your order ships.

3. Do you offer returns or exchanges?

Yes! We accept returns or exchanges for unworn, unwashed items within 14 days of delivery. Please visit our Returns & Exchanges page for full details.

4. How do I know what size to order?

Please refer to our Size & Fit guide. Our unisex tees have a relaxed fit — we recommend sizing up for a looser look, or down for a more fitted feel.

5. Are your products ethically made?

Absolutely. All of our blank garments are sourced from trusted, WRAP-certified partners. Printing is done on demand to minimize waste and overproduction.

6. Do you ship internationally?

Yes, we ship worldwide. International shipping fees and delivery times vary by region and will be shown at checkout.

7. How do I contact customer support?

You can reach us at support@therootedstandard.com. We typically respond within 24–48 hours on weekdays.