Returns & Exchanges

🔁 Returns & Exchanges

We get it — sometimes things just don’t fit right, or you change your mind. We’re here to help.

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🕒 Return & Exchange Window

We accept returns and exchanges within 14 days of delivery.

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📦 Eligibility

To be eligible for a return or exchange, your item must be:
– Unworn, unwashed, and in original condition
– Free of stains, perfume, pet hair, or signs of wear
– Returned with original packaging (if possible)

Unfortunately, we cannot accept returns on:
– Sale items
– Gift cards
– Custom orders or personalized items

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🔁 Exchanges

Need a different size or color?
We’re happy to exchange if the new item is in stock.
Email us at support@therootedstandard.com with your order number and request.

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💸 Refunds

Once your return is received and inspected, we’ll notify you and process your refund to the original payment method.
Please allow 5–10 business days for the refund to appear.

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🚚 Return Shipping

– Customers are responsible for return shipping costs
– If the item was damaged or incorrect, we’ll cover the return cost

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💬 Need Help?

Have a question about your order? Just reach out:
support@therootedstandard.com — we're happy to help.